Exporting/Importing Pre-trained Classifiers
You can export and import pre-trained classifiers from one environment to another environment. For example, a custom classifier can be trained and tested with a large enough dataset to obtain the desired accuracy in the development environment. This classifier then can be exported from the development environment and imported to the production environment.
To Export a Trained Model:
- From the Text Classifier List, in the Action column, click Export Classifier icon
for exporting the selected classifier list. The confirmation message will be displayed. Click OK to export the model chosen.
- The selected text classifier list will be exported in a "<TextClassifierName>.zip" folder.
To Import a Trained Model:
- Navigate to Smart Bot > Classification > Text Classification.
The Text Classification page displays two tabs namely Dataset and Model.
- Open the Model page.
- From the Model page click Add Model.

Classifier Configuration window is displayed.
- Select Import.
- Enter the unique Classifier Name. It should start with a letter and can contain only letters, numbers, space and underscore. If the classifier name already exists, a message "Classifier Name already in use" is displayed.
- Click Choose File and select the zip file of the pretrained model.
- Optionally, enter an additional Description.
- Click Submit.
The selected model is imported.